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How We Handle Your Privacy

When you open an account with link cici4d, your personal information stays protected under our privacy framework.

Data collected for account verificationPayment information encryptedNo third-party sales of your details
Explore the Lobby Read FAQ
link cici4d How We Handle Your Privacy
REACH US ANYTIME

Privacy Questions and Data Requests

If you want to know what data we hold about you, request corrections to your details, or ask us to delete your account information, our support…

Email Support Send privacy requests to [email protected].
Live Chat Open the Help icon in the lobby during operating hours (09:00–23:00 Indonesia time, Monday…
Account Settings Log into your account, navigate to Security and Privacy in the main menu, and…
SECURE BY DESIGN

How We Protect and Use Your Information

Your account data is encrypted end-to-end when it travels between your device and our servers. We use industry-standard SSL certificates and split sensitive information across isolated databases so no single system holds…

Encryption Standard

All connections between your device and link cici4d use 256-bit SSL encryption. Your password is hashed and salted so we cannot read it even internally. Payment tokens are refreshed after every transaction.

Data Retention

Account data is kept as long as your account is active. After deletion, we retain transaction records for two years for regulatory compliance. Marketing data is purged within 30 days if you opt out.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. These expire after 30 days of inactivity. No tracking cookies are placed on your device without your consent.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS providers) to complete deposits and withdrawals. We never sell or rent your information to advertisers, data brokers or other platforms.

Account Access Control

Enable Two-Factor Authentication in your Security settings to add a verification step during login. We email you a code that expires in 10 minutes—only then can your account be accessed from a new device.

Data Correction

Visit Profile Settings to update your email, phone or address directly. For sensitive changes like identity documents, submit a request via [email protected] with a scan of your updated ID.

Privacy Questions Players Ask

We receive regular questions about data access, payment security and account deletion. Below are the answers we give most often to players across Indonesia—including those in Yogyakarta and Jakarta. If your question is not listed here, our support team is available through email or live chat.

Yes. Log into your account, open Security and Privacy, and select Data Access. We'll show you your profile details, deposit and withdrawal records, and login history. You can download it as a file. If you need archived data from more than two years ago, email [email protected] with your account number.

When you request account deletion, we remove your profile, game history and account balance from active systems within 24 hours. Transaction records for DANA, OVO, GoPay and QRIS payments are kept for two years for regulatory purposes only. After that window, all traces are permanently erased.

Yes. We never store your actual wallet or card number. When you deposit via any of these methods, we receive a one-time payment token from the provider, not your credentials. Each transaction generates a new token that expires after 24 hours. Your bank or wallet provider handles the actual payment—we only see confirmation it cleared.

Only our support and compliance teams can view your data, and only when needed to help you or meet legal requirements. No game operators, marketers or external contractors can see your personal details. All internal access is logged and audited monthly.

Game history is stored as long as your account is active and for one year after you stop playing. Deposit and withdrawal records are retained for two years to comply with Indonesian financial regulations. After that, these are archived and no longer accessible to you or support staff.

Yes. In your Account Settings under Notifications, uncheck Marketing Emails. You'll continue to receive account security alerts and transaction confirmations. If you delete your account, we remove your email from all lists within 30 days. Existing marketing data is purged immediately.

Change your password immediately from a secure device. Then email [email protected] or use live chat to report the incident. Our team will review your login history, flag suspicious activity, and reset your security settings. Enable Two-Factor Authentication in your Security section to prevent future unauthorized access.

Related Pages

link cici4d Indonesia link cici4d Login Register About Us FAQ